Shipping and delivery

Processing time:

Orders are usually processed within 2-5 working days. During peak periods or due to unforeseen circumstances, processing times may vary.

Shipping time:

Orders are delivered within 5-12 working days. Due to peak periods and holidays, these days may vary. 

Track your order:

Once your order has been dispatched, you will receive a confirmation with a tracking number. This allows you to track the progress of your package via the ‘Track your order’ page.

Delivery times:

Please note that delivery times may vary due to external factors such as the carrier, holidays and weather conditions. We ask for your patience and understanding in this regard.

Taxes and Customs Fees:

Customers are responsible for any import duties, taxes, or customs fees that apply to international shipments.

Delivery problems:

Zoryy is not responsible for delays or problems caused by the carrier, including lost or damaged shipments. Should you experience delivery problems, please feel free to contact us for further assistance.

Address accuracy:

Please ensure the shipping address is correct and complete before placing your order. Zoryy is not responsible for errors in the address provided. If andres is not entered correctly the order will unfortunately be cancelled. If you wish to make an address change after placing an order, please contact us directly.

Order changes and cancellations:

If you wish to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped(track and trace), changes cannot (possibly) be made.